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Deadline calendar: your Oopbuy claim dates, worked out
Use your parcel dates to view reminders based on dated Oopbuy policy and route examples. Confirm the actual terms and evidence requirements with support.
How to use the tool: deadline calendar
The form starts with an example: a parcel dispatched on Monday 2 November 2026 on DDF-RoyalMail-GB-1 and signed for at 10:00 on Thursday 19 November. Replace the dates with your own. If the parcel has not arrived, clear the signed-for date and you will see only the limits counted from dispatch.
Reading the result
Each line of the result is a date, what that date means, and what to do before it. Lines already in the past are greyed and marked passed. When you enter a signed-for date, the calendar marks which of the two short limits, the 72 hours or the two working days, closes first for that weekday.
Each result explains a date and links to its context. Past dates and marks already preceded by delivery are labelled. The 45-day example comes from the general compensation wording; route-specific conditions can differ, so it is not presented as a universal cutoff.
What the calendar assumes
Working days mean Monday to Friday in this tool; public holidays are not removed. Leaving holidays out can make a workday reminder earlier than a holiday-aware calculation. The peak checkbox applies the historical October–January example by dispatch date, and can be switched off. Your device timezone is displayed with the result.
The old delay note does not identify the starting event for its 90-day period. A dispatch-based example is retained but explicitly marked unconfirmed. The tool does not calculate delay marks when the selected historical line has no stated day unit. None of these assumptions is described as universally cautious.
Which short clock closes first, by weekday
The weekday you sign decides which short limit runs out first. Sign on a Monday, Tuesday, Wednesday or Sunday, and two working days end before 72 hours do. Sign on a Thursday, Friday or Saturday, and the 72 hours end first, because they run through the weekend while working days pause.
The ordering assumes Monday–Friday workdays and an end-of-day reminder; official wording may require action earlier. The practical response to a problem is to report it promptly with evidence, without waiting for the calculated time.
What this calendar can and cannot establish
Use the calendar to organise follow-up, not to establish eligibility. A message records when you contacted support; it does not necessarily suspend a deadline or replace a required formal claim. Ask for the applicable terms, required evidence and next action, and retain the reply.
If your line is not in the list, choose I don't know the line and use the limits counted from dispatch and signing. The delay marks need the line's promised time, which is printed beside it in the estimator.
Background on each limit starts with dispatch day.
Dispatch day